Sunergeo Systems Privacy Pledge

Any strong and positive relationship requires a high level of trust between the parties involved. We highly value our business relationship with you, our customer, as well as the relationships we have developed with other partners and vendors. Therefore it is paramount that we maintain the highest possible standards necessary to safeguard information that you entrust to us. That is why we have created the Sunergeo Systems Privacy Pledge.

This Pledge explains our commitment to protecting your privacy. It identifies what personal information we collect and hold, and how we use, share, and secure this information. It also tells you how to contact us if you have any questions or concerns regarding this Pledge or any of our privacy practices.

This Pledge is our assurance to you that we will consistently make every effort to use personal information provided to us in a fair, ethical, and legal manner. If specific laws, rules, or regulations require us to provide you with different or additional privacy-related rights beyond those set forth in this pledge, then we will comply with those specific laws, rules, or regulations.

To Whom and What Does This Pledge Apply?

This Pledge covers the personal information of all current and former individual customers, as well as prospective customers who have given us personal information.

Additionally, this Pledge covers the personal information of other individuals with whom we have an existing or prospective relationship particularly where such protection is required by applicable laws, rules, or regulations.

In this Pledge, "personal information" refers to (a) any information that relates to an individual that can be used to identify that individual, or (b) any "nonpublic personal information", as defined by the U.S. Gramm-Leach-Bliley Act. This generally includes, but is not limited to, nonpublic information that you provide to us or that we obtain about you in connection with the customer relationship.

What personal information do we collect, and how do we collect it?
  • From forms, applications, and other communications: Contact information, such as your name, address, e-mail address, telephone numbers.

    We may also collect other information about your personal intersts, likes, and dislikes that we use in evaluating and designing current and future products.

  • From visits to our website: This site may also collect information on your preferences, such as language selection; information on which pages within this Site you visit; and certain technical information regarding your computer and operating systems, such as your Internet protocol address, domain name and system configurations and settings.

    Additionally, if portions of this Site are password-protected, then (a) once you submit your password and enter, this Site will recognize who you are and will collect all information that you submit, and (b) any information collected about you from this Site may be associated with other identifying information that we have collected about you.

How do we use cookies?

On this Site, we may use cookies or other technology to gather information about Site usage to help us improve the content, usability and functionality of this Site, and to remember your personal settings, such as language selection. This will help us understand how many new and repeat users visit this Site, which features or pages are most popular, and user browsing and usage patterns.

Additionally, for the portions of this Site that are password-protected, we may use cookies or other technology to help us authenticate you, recognize your user attributes, and facilitate your navigation and entitlements throughout the Site.

How do we use personal information?

We use personal information to provide you with superior products and services. The following are some examples:

  • Technical support: we may use personal information to identify whether you are eligible for technical support or training for our products or services, and to improve our delivery of such support to you.

  • Product development: we may use personal information to identify trends, expectations, or common desires among our customers so we can provide products or services to accommodate them.

  • Legal requirements: where appropriate and applicable, we use personal information to comply with all applicable laws, rules and regulations.

What personal information do we share externally?

Sunergeo Systems does not rent or sell any personal information. We will not share personal information outside of our company, except where it is required by applicable laws, rules and regulations.

How do we protect the confidentiality and security of personal information?

  • People: We train and educate our employees to respect all personal information and treat it with the care necessary to conform to this Pledge.

  • Policies and Procedures: We maintain and monitor our physical, electronic and procedural safeguards to ensure we are in compliance with the provisions of this Pledge.

  • Security: We take the necessary technical and organizational measures required to keep personal information confidential and secure against unauthorized or unlawful access or processing, and to prevent the loss, destruction, or damage to our personal information records.

What if your personal information is inaccurate?

We endeavor to keep all personal information records correct and up to date. If you discover an error or discrepancy in your personal information, please notify us and we will make the necessary corrections.